Empower RCM is a comprehensive revenue cycle management solution that provides clinical laboratories with highly configurable workflows, real-time connectivity, and advanced error processing capabilities. By maximizing clean claim submissions and minimizing denials with automation, Empower RCM accelerates the revenue cycle. It also provides patient-to-payment visibility that makes claim tracking both easy and actionable. By automating front-end workflows and error correction, Empower RCM significantly reduces clerical errors and denials, resulting in lower labor costs, greater efficiency, and faster reimbursements.

Empower RCM provides robust, highly configurable capabilities for automating denials and appeals management workflows, which streamline the process from end to end. With Empower RCM, many back-end denials and associated appeal management workflows can be automated, enabling faster resolution and improving the success rate of appeals. The solution includes document storage capabilities and the ability to attach the required documentation to claims, ensuring a seamless and efficient process. By automating denials and appeals workflows, Empower RCM reduces labor costs, accelerates denials management, improves cash collections, and leads to better financial performance.

Business Intelligence (BI) and Advanced Analytics are essential to achieving in-depth visibility and transparency into business operations. This visibility is vital to developing a strategy that is in step with changing payor behavior and market trends. XiFin BI provides detailed insight into financial and operational performance, enabling a deeper understanding upon which further improvements can be made. Plus, the high-quality data model is GAAP and Sarbanes-Oxley compliant and supports PAMA and FASB reporting requirements.

APIs and managed services play a crucial role in improving revenue cycle management for clinical laboratories. APIs allow for seamless integration of revenue cycle management tools and systems, ensuring data accuracy and streamlining processes. Managed services take the burden of maintaining and updating complex systems off the laboratory’s IT team and helps ensure compliance with regulatory requirements.

Patient and client portals that facilitate two-way digital conversations with physicians, their office staff, and patients improve both the experience as well as operational and financial results. Patient and client portals are especially valuable when paired with tools that determine eligibility in real-time, accurately estimate a patient’s out-of-pocket financial responsibility, and determine what’s needed for prior authorization.

With XiFin, clinical laboratories can choose whether the best option is outsourcing RCM operations, conducting these activities in-house with your own staff, or a custom combination of these two approaches. Plus, as your business needs change, you can easily transition between the models.