UHC – West Region: Prior Authorization and Clinical Letters Are Going Paperless

Beginning April 1, 2022, we will no longer mail prior authorization and clinical decision letters, for most* UnitedHealthcare plans in the West region. This includes letters requesting additional information, approvals and denials. Instead, you’ll be able to view them 24/7 through either the UnitedHealthcare Provider Portal or an Application Programming Interface (API).

This change affects network medical health care professionals (primary and ancillary) and facilities in the following states:

• Alaska
• Arizona
• California
• Hawaii
• Idaho
• Montana
• Nevada
• New Mexico
• Oregon
• Washington
• Wyoming

Source: https://www.uhcprovider.com/en/resource-library/news/2022/west-region-paperless.html?cid=em-providernews-march1722nnb-mar22