HIMSS Conference: Robert Wood Johnson University Hospital

HIMSS Conference and Exhibition provides so many great opportunities for attendees to learn from industry leaders. If you are going to HIMSS this year, be sure to catch Charles V. Wilson and Kyle Fetter’s session on “Building an Analytics-Driven Laboratory Outreach Business”.

In this captivating session you’ll learn how the laboratory team at Robert Wood Johnson University Hospital (RWJUH) pursued an aggressive outreach program and employed innovative strategies, technologies, and analytics to build a service model that drives profitability and value.

Charles V. Wilson, Vice President of Operations at Robert Wood Johnson University Hospital will reveal how they implemented a revenue performance management and analytics platform to achieve visibility into operational performance and detail the financial analytics and key performance indicators needed to evaluate laboratory reimbursement and financial success.

In this session, he and co-presenter, Kyle Fetter, Executive Vice President and General Manager of Diagnostic Services at XiFin, Inc. will also identify strategies for positioning the outreach lab as a profit center and valuable contributor to the healthcare system.

Here is a sneak peek of some of the Key Performance Indicators (KPIs) they will be discussing:

• Operating margin (one of the most important indicators of a lab’s performance)
• Percentage of unbilled claims
• Percentage of error/denial by client
• Average and median price per accession compared to average and median payment received per accession

Be sure to also stop by the XiFin booth (#673) to learn more about how we can help you transform your outreach lab into an analytics-driven business.